Two woman sitting together discussing the Life Time Handbook

Life Time Work Handbook

If you are seeking addition information regarding policies and procedures at our Life Time Work locations, please refer to our Life Time Work Policies and our Help & FAQs.

Life Time Work Policies

Help & FAQs

Getting Started


is open and accessible during Service Desk hours and all members should check in at the Service Desk upon entry. You do not need your key card to access the Life Time Work floor during Service Desk hours.

Building Hours
Monday–Friday 8am to 6pm

Service Desk Hours

Monday–Friday 9am to 5pm

After-Hours Access
You will need your building key card to access the building during non-business hours.

Bring your Life Time membership card to access the floor when the Service Desk is not open. When the doors are locked (outside of 9am to 5pm), members will need to swipe their club membership card to unlock the doors.

Open Resident and Office Resident Members will need their Life Time membership cards at all times to access their reserved spaces. Office residents will also need their office keys.


Parking is available to members 24/7 and is included in your membership. The main ramp is connected through the skyway. Guests are also welcome to park in the ramp.

Parking is available in the adjacent 1600 Tower ramp which is located directly behind the building. Take the ramp elevator to the 1st floor lobby and access the 9th floor via the lobby elevators.


Community Manager

Molly Riedel
MRiedel@lt.life

Account Manager

Alicia Evans
AEvans2@lt.life

Contact Your Manager for:

  • Sales
  • Member events
  • Billing questions

Life Time Work Specialist

The Life Time Work Specialist is responsible for hospitality, service and facilitating community. The Specialist is available for any of your day-to-day operational needs and to assist with all customer service matters.

Contact the Specialist for:

  • Billing questions
  • Guest and club policies
  • Questions on Life Time Club products and services
  • Feedback

Life Time Work Hospitality

The Life Time Work Hospitality Team Member is responsible for the appearance of the space. The Hospitality Team Member ensures the space is functional in day-to-day operations and ensures each area of the space is kept in like-new condition.

Contact the Hospitality Team Member for:

  • Cleaning
  • Conference room set-up
  • Feedback

Meet Your Neighbors

We encourage you to attend our next Forum event, which will be a perfect opportunity for you to meet your fellow coworkers. Each week, our team hosts events with curated content to nourish the mind, challenge you and support your professional and health-related goals.

Meet Your Club Team

Visit my.lifetime.life to contact your local athletic club team.


  • Secure business WiFi
  • Premium ergonomic Herman Miller furniture
  • Conference room with video conferencing and whiteboards ($)
  • Printing, copying, scanning and shredding
  • Fresh-brewed coffee and healthy snacks
  • Private phone booths and collaboration nooks
  • Sit and stand workplaces
  • Diamond all-club access membership to 140+ health clubs in North America
  • Access to wellness rooms
  • Convenient parking
  • Outdoor terrace

Building Amenities

  • Access to shops at West End
  • Access to convenience store
  • Building conference rooms
  • Courtyard with fire pit
  • Secure bike storage and repair facility

Rentable Locker

Dimensions:
14”H x 19”D x 36”L

$25/month

 

Tech Setup and Support

With elevated service and on-site tech support, we have everything you need to be productive, connected and engaged. We’ll get you set up with your technology onboarding session, and below is a guide with reminders on how to connect at Life Time Work.

For policies regarding technology at Life Time Work: Life Time Work Technology Policies


Follow the below steps to log in to your Life Time Work account.

STEP 1:
Log in by navigating to your Life Time Work Member Portal in your preferred browser. Then, click “Account” in the upper-right corner. In the dropdown, click “Log In.” Or, if you are a new member, click "Create Account."

STEP 2:
Log in or create your account.


  • Member WiFi
    For any questions or issues with our WiFi, please talk to a Life Time Work team member at the service desk.
  • WiFi Network
    Network Name: LTW-Member
    Password: Password you received during your technology onboarding session.
  • Guest WiFi
    Network Name: LTW-Guest
    Password: No password is required for guest WiFi.

    Guests will be prompted to agree to WiFi terms prior to connecting.

Print Software Installation

Please attend a technology onboarding session or schedule time with our tech genius if you need assistance installing our software on your devices.

Printing Documents

  • Once installed, the Life Time Work printer will appear as available on the print menu when you are connected to our WiFi.
  • After you send a print job to the printer, scan the barcode on your membership card or the Life Time Member App at any of the printers to release your printed material.

Printing Policies

All memberships include a generous free allocation of printing credits every month. Additional charges will apply after exhausting your free allocation. Charges will appear on the first month’s charge for previous-month usage. At the end of the billing cycle (calendar month), unused printing credits do not roll over. These credits have no cash value; there are no refunds or transfers for unused quotas.

Quota Allocations

All members of Life Time Work will receive 800 printing credits (“paper sheets”) every month. A “paper sheet” consists of a single piece of paper, printed single or double sided. As such, members can choose an environmentally friendly and cost-effective printing option by selecting double-sided (duplex) printing.

  • Allocation of credits is debited when you release your job at the printer.
  • If members run out of credits in the middle of a print job, you will be charged for the remaining pages.
  • Members will receive an email alerting you when you are approaching the end of your monthly allocation of credits. Note: the email alert will come from PaperCut, our printing system.
  • Once the maximum monthly allocation of credits has been reached, further notifications will be sent for each additional 100 pages beyond the base allocation.
  • There is no cash value to the printing quota. At the end of the quota cycle, any remaining free quota is deleted; there are no refunds or transfers for unused quotas.
  • Quotas are subject to change.

Paid Printing

After members have exceeded the allocated quota, you will be charged $0.10 per sheet.


  • Log in to the Life Time Work member site and click on “Schedule Conference Room”.
  • Select conference room A, B, C, D, E, F or G and select the start time and end time you would like to reserve.
  • Click the Reservation Policy and Waiver link to review our conference room policies and waiver.
  • Click the “I have read and voluntarily agree to the Reservation Policy and Waiver, which I fully understand” check box.
  • Click “Finish” to complete your reservation.You may now add to your calendar or view the reservation under “Reservations.”