Governmental Orders and CDC Guidelines
Based on recent advisories from federal, state and local governmental authorities regarding COVID-19, our Life Time Work locations are operating in varying states of availability. And based on member feedback and governmental guidance, Life Time health clubs in the Houston market are beginning to reopen.
If you have a temperature over 100.4 degrees or other symptoms associated with COVID-19, please refrain from coming to the workspace and follow the Center for Disease Control guidelines outlined here.Center for Disease Control Guidelines opens in a new window
Phase Two: Reopening Plan
As the next step in our multiphase approach, and based on recent governmental guidance and encouraging member feedback, we will cautiously be expanding our services and staffing on Monday, May 18. This is also in conjunction with Life Time health clubs beginning to reopen across Texas.
The health of our members and team members has always been our first priority, and as such, we have specific precautions and protective measures in place.
Please email your Life Time Work manager if you would like to return to work during this first phase.
Stephany Ortega, Life Time Work Manager
SOrtega@lt.life
Precautions and Protective Measures
- Comprehensive additional cleaning protocols, including regular deep-cleaning with particular focus on high-traffic areas
- Social-distancing practices in communal areas, with task seating reduced by 50 percent and lowered member and team-member capacity
- Team members will be available to help people work comfortably while maximizing the available spaces
- No in-person events or large meetings (virtual community time will still be held)
- Limited guest policy (members must request guest access prior to issuing an invitation)
- All members receive complimentary access to available offices and conference rooms to allow for more isolated work
- Available spaces can be booked free of charge for personal use at half-day increments
- Hand-sanitizing stations in close proximity to high-touch surfaces
- Team member temperature-screening policy
- Actionable COVID-19 incident response plan in place
Remote Toolkit Resource Guide
Recognizing that many of our members are working from home more than usual, we’ve launched a temporary resource hub designed to help our members be effective and productive on a remote basis. Resources include helpful articles and expert tips for working from home, responsive tech support and more.
Please contact your Life Time Work manager for access.
Stephany Ortega, Life Time Work Manager
SOrtega@lt.life
Frequently Asked Questions
Do I have to wear a mask?
Consistent with local government orders, all members and guests are expected to wear masks when visiting Life Time Work and unable to maintain a six-foot distance from others.
Notable exceptions to this rule include:
- When a you are seated at a workstation at Life Time Work, and can safely respect social distancing protocols
- When eating or drinking
- Medical, health (physical or psychological) or disability related reasons
Will team members be wearing masks?
Our team members will wear masks at all times, with some exceptions where it may inhibit their role or compromise their safety.
When will my membership dues be charged?
If you opted in for our phase one reopening, your next billing will occur June 1 as a part of your COVID-19-related reduction. For those returning for phase 2, we are providing you complimentary access to the workspace from May 18 until May prorated dues are charged on May 20.
How are Life Time and Life Time Work responding during the temporary closures?
We are committed to providing safe and clean environments for our members, guests and team members. This long-held commitment was in place before our location closures, including continuous cleaning protocols using products that have been found to be effective against this type of virus. During the closure, we will intensify our cleaning and disinfecting measures at every location.
What social distancing measure will be applied to resident and office resident memberships?
How do I access the Remote Toolkit Resource Guide?
If you did not receive instructions via email, please contact your Life Time Work manager.
Stephany Ortega, Life Time Work Manager
SOrtega@lt.life
Am I able to stay connected to the Life Time Work community during the closures?
Yes, and we encourage you to join your location’s LinkedIn GroupGo to Linked in group opens in a new window
How will Life Time Work respond if there is a COVID-19 exposure at my location?
Our response takes into account many factors, including if the individual was physically in our workspace versus inside the building in general and the status of COVID-19 testing and guidance from public health officials. Plans include an extensive deep-cleaning of our spaces in addition to a potential three- to four-day closure.
How will you communicate future updates?
We will continue communicating updates via email and on this website.
Whom may I contact with membership questions?
Please contact your Life Time Work manager for additional questions and information.
Stephany Ortega, Life Time Work Manager
SOrtega@lt.life
Stay Connected
We are proud of our member community coming together in solidarity at this time. Please continue connecting with one another in the LinkedIn group for your location.